The control tower eliminates several manual processes. By integrating several systems, data is collected from different parts of the order and logistics flow. With automated updating of information, you can observe and monitor your order and logistics flow in real time.

Proactive monitoring requires accurate, fast and accessible information. The information must be validated and up to date. Proactive order and delivery monitoring alerts of deviations and non-events. A deviation is defined by the agreed SLA included in the MPS agreement.

Deviation reporting is used to decide whether a deviation should be corrected or monitored for a future measure. In addition, certain deviations in the control tower can be handled automatically according to set algorithms. Deviation management has different priority levels, deviation in the form of updated information, deviation to be monitored or deviation to be remedied.

Features of the control tower:

• Inventory management and stock balance

• Order Information

• Delivery information: Track & Trace, Proof Of Delivery (POD), Information on Delivery (IOD), Service Delay Notification (SDN)

• Statistics

• IT integration, electronic file management and data tracking

The control tower gives you better delivery fulfilment, efficient inventory management and control of the entire order and delivery flow. The goal is better cost monitoring and increased profitability.